You know....I hate it when people drop the ball. I've got a customer up front right now that says we owe him 3 refurbished monitors. I talked with him like a month ago, told my boss about it, who said he'd take care it it. And since my boss is the one the guys says he spoke with in the first place, everything should have worked out. But now the guy is back up from and no one has called him, he says we still owe him the monitors, and my boss has gone missing AGAIN! So now I have to explain to this guy that I don't have the slightest clue what is going on. Makes me look good doesn't it?